How can we help?
Email [email protected] and we reply as soon as we can.
Common questions
How do I activate Squeaky Pro?
Open Squeaky, choose Account and sign in with your purchase email, or click Enter a license key. Your key is also in your account. The free version turns into Pro right away; nothing to reinstall.
How do I move Squeaky to a new Mac?
One license works on up to 2 Macs. If both are in use, sign in to your account, deactivate the old Mac, then enter your key on the new one.
Why does Squeaky ask for Full Disk Access?
macOS hides caches, logs and app leftovers from apps without it. Squeaky needs Full Disk Access to find junk in those places. Turn it on in System Settings → Privacy & Security → Full Disk Access. Without it Squeaky runs in a limited mode and skips what it cannot see. Your files never leave your Mac either way.
I didn't get my license email.
Check your spam folder for a message from squeaky.site. Still nothing? Use the restore form below with the email you used at checkout, or sign in to your account to see your key.
How do refunds work?
Every purchase has a 30-day money-back guarantee. Email [email protected] within 30 days and we refund you in full; the license is then deactivated. See the refund policy.
How do I cancel the Annual plan?
Sign in to your account and open Manage billing. Cancelling stops the next renewal; Squeaky keeps working until the end of the paid year.
Restore your license key
Enter the email you used at checkout and we resend every key on it.